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Cashier Chick-fil-A Air & Space Museum Parkway

Cashier

Full Time • Chick-fil-A Air & Space Museum Parkway

 

Job Title: Cashier

Job Type: Full-time/Part-time

Pay Type: Hourly

Wages: Competitive

 

Location

3454 Historic Sully Way

Chantilly, VA 20151

 

Role Summary

A Cashier serves to provide a personalized customer experience to every guest ensuring our Recipe for Service standard is met. This individual must have a passion for service, excellence and people. A Cashier reports directly to the Team Leader on duty. The cashier will be directly responsible for implementing our Recipe for Service, believing that it should be executed by every member of the restaurant team. This Cashier must be willing to follow the instructions of the Team Leader with a sense of urgency and good attitude. Must also be an expert at the Core 4, speed of service and suggestive selling. A Cashier is a restaurant sales builder.

 

General Responsibilities

  • Must possess the ability to work quickly and efficiently multi-tasking when needed
  • Operational excellence delivered all day everyday
  •  Executes Second Mile Service at all times
  • Creates emotional connections with guests
  •  Carries trays to tables for guests with needs and children
  •  Exhibits the Core 4 all day everyday
  • Upholds all policies and Quality/Standards
  • Creates a culture desiring to set next shift up for success in Front of House (no us vs, them)
  •  Strives to maintain a healthy working relationship with back of house
  •  Engages customers in conversation as soon as they enter the restaurant
  • Enthusiastically and promptly makes eye contact and greets every customer in dining room
  • Assists with the customers’ needs
  •  Solicits feedback from guests showing that we care – Were  your waffle fries hot?
  • Suggests our delicious desserts
  • Solves any guest problems immediately
  • Acknowledges all customers waiting in line even while serving the customer in his/ her line
  • Serves as a "Sales Builder" for the restaurant - not just an Order Taker
  • Constantly and consistently offers Suggestive Selling Upgrades “Will that be a large?”
  • Recommends new products or additional items – deluxe? Bottled water?”
  •  Must be able to remember customers so the orders are delivered to the proper tables
  • Transitions without prompting typing names on orders to find guests quickly during peak times
  • Re-stocking front counter, (and drive thru area if needed)
  • Flexible to move as needed to help with team member breaks
  • Takes initiative to assist in another position as needed in drive-thru, dining room or board

                Example - if there are very few or no customers at counter, and we are in the red, offer to jump in and help assemble or expedite

  • Carry catering orders out to the car for the customer.
  • Refreshes beverages

Requirements

  • Available to work a minimum of 10 hours per week
  • Understand the expectation of Chick-fil-A customer service standards and operational excellence.

 

Skills

  • Outgoing and fun
  • Great attitude
  • Hard working
  • Dependable
  • Honest
  • Demonstrate leadership attributes
  • Team-player
  • Positive attitude & role model
  • Responsive to team’s needs
  • Takes initiative
  • Works to serve others
  • Motivated to grow and to learn
  • Great verbal communicator
  • Outgoing/friendly/patient
  • Desire for ongoing training/education
  • Detailed & keenly observant
  • Passion for procedural discipline
  • Able to lift 40 - 60 pounds on a consistent basis

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.