Cashier Chantilly, VA


Full Time • Chantilly, VA


Job Title: Cashier

Job Type: Full-time/Part-time

Pay Type: Hourly

Wages: Competitive



3454 Historic Sully Way

Chantilly, VA 20151


Role Summary

A Cashier serves to provide a personalized customer experience to every guest ensuring our Recipe for Service standard is met. This individual must have a passion for service, excellence and people. A Cashier reports directly to the Team Leader on duty. The cashier will be directly responsible for implementing our Recipe for Service, believing that it should be executed by every member of the restaurant team. This Cashier must be willing to follow the instructions of the Team Leader with a sense of urgency and good attitude. Must also be an expert at the Core 4, speed of service and suggestive selling. A Cashier is a restaurant sales builder.


General Responsibilities

  • Must possess the ability to work quickly and efficiently multi-tasking when needed
  • Operational excellence delivered all day everyday
  •  Executes Second Mile Service at all times
  • Creates emotional connections with guests
  •  Carries trays to tables for guests with needs and children
  •  Exhibits the Core 4 all day everyday
  • Upholds all policies and Quality/Standards
  • Creates a culture desiring to set next shift up for success in Front of House (no us vs, them)
  •  Strives to maintain a healthy working relationship with back of house
  •  Engages customers in conversation as soon as they enter the restaurant
  • Enthusiastically and promptly makes eye contact and greets every customer in dining room
  • Assists with the customers’ needs
  •  Solicits feedback from guests showing that we care – Were  your waffle fries hot?
  • Suggests our delicious desserts
  • Solves any guest problems immediately
  • Acknowledges all customers waiting in line even while serving the customer in his/ her line
  • Serves as a "Sales Builder" for the restaurant - not just an Order Taker
  • Constantly and consistently offers Suggestive Selling Upgrades “Will that be a large?”
  • Recommends new products or additional items – deluxe? Bottled water?”
  •  Must be able to remember customers so the orders are delivered to the proper tables
  • Transitions without prompting typing names on orders to find guests quickly during peak times
  • Re-stocking front counter, (and drive thru area if needed)
  • Flexible to move as needed to help with team member breaks
  • Takes initiative to assist in another position as needed in drive-thru, dining room or board

                Example - if there are very few or no customers at counter, and we are in the red, offer to jump in and help assemble or expedite

  • Carry catering orders out to the car for the customer.
  • Refreshes beverages


  • Available to work a minimum of 10 hours per week
  • Understand the expectation of Chick-fil-A customer service standards and operational excellence.



  • Outgoing and fun
  • Great attitude
  • Hard working
  • Dependable
  • Honest
  • Demonstrate leadership attributes
  • Team-player
  • Positive attitude & role model
  • Responsive to team’s needs
  • Takes initiative
  • Works to serve others
  • Motivated to grow and to learn
  • Great verbal communicator
  • Outgoing/friendly/patient
  • Desire for ongoing training/education
  • Detailed & keenly observant
  • Passion for procedural discipline
  • Able to lift 40 - 60 pounds on a consistent basis


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilitiesi. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

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  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)

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Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

i Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.