Miembro de Equipo Chantilly, VA

Miembro de Equipo

Full Time • Chantilly, VA



3454 Historic Sully Way

Chantilly, VA 20151


Resumen del Puesto

Fomentar un ambiente de excelencia y crear clientela incondicional mediante la ejecución de los principios del Servicio Second Mile (2MS), de la Excelencia Operacional (EO) y de la Creación de Conexiones Emocionales (CCE).


Responsabilidades Generales

  • Lee, entiende y cumple con todo lo estipulado en el Manual de Miembros del Equipo
  • Comprende los principios del Servicio Second Mile (2MS), de la Excelencia Operacional (EO) y de la Creación de Conexiones Emocionales (CCE).
  • Utiliza etiquetas apropiadas. Etiqueta todo (dobla la esquina, productos, fechas, iniciales).
  • Entregue porciones exactas que cumplan con todas las expectativas de presentación y peso.
  • Asegúrese de seguir el modelo PEPS (Primero en Entrar, Primero en Salir).
  • Protege la experiencia del cliente asegurandose que el empaquetado del producto, la presentación de alimentos y la calidad sean de nivel superior.
  • Maneja los problemas con los clientes y desempeña un papel positivo en la recuperación del cliente.
  • Llega a tiempo al trabajo, tiene muy buena actitud y trabaja duro durante todo el turno.
  • Mejora constantemente, trabajando de manera eficaz y eficiente
  • Proactivamente busca certificarse y persigue oportunidades de entrenamiento en varias áreas.
  • Encuentre reemplazo para su turno si no puede.
  • Asegúrese que su apariencia esté acorde con lo estipulado en el Manual.
  • Sea colaborador/a.
  • Demuestre buena administración y un sentido de propiedad por la organización.
  • Zona de Administración – Utilize el sistema de almacenaje y tiempo y numeración por series en las cacerolas de almacenamiento y en el sistema de alimentación.

Zona de Administración – Rastrear los residuos y almacena De acuerdo con el procedimiento.



  • Disponible para trabajar un mínimo de 10 horas por semana
  • Entender las expectativas de los estándares de servicio al cliente y la excelencia operativa de Chick-fil-A.



  • Extrovertido/a y divertido/a
  • Buena actitud
  • Trabajador/a
  • Confiable
  • Honesto/a
  • Demuestra atributos de liderazgo
  • Colaborador/a
  • Actitud positiva & un modelo a seguir
  • Responde a las necesidades del equipo
  • Toma la iniciativa
  • Trabaja para servir a los demás
  • Motivado/a para crecer y aprender
  • Gran comunicador verbal
  • Amigable/paciente/extrovertido/a
  • Deseo de capacitarse continuamente
  • Detallado/a y muy observador/a
  • Pasión por la disciplina de procedimiento
  • Capaz de levantar constantemente entre 40 y 60 libras.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilitiesi. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

i Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.